Salesforce Admin who works in the business market with stakeholders needs to find the existence of any drawbacks, giving the best solutions with the required processes and improving the functionality of the organization.
Salesforce Admin online training course is also for beginners who have no prior experience in the Salesforce CRM tool. Salesforce admin who has some experience may excel in their skills by the advanced concepts included in the course. The course is simple and easy to learn from end to end.
As the demand for salesforce is high in many companies in the international market, one can easily learn the course and gain practical knowledge by the internship and real-time project with the course. The average salary of a Salesforce admin is $89,011 per year in the United States - indeed.com.
Introduction to Cloud Computing & Salesforce.com
Cloud Computing - Overview
What is Software-as-a-Service (SAAS)?
What is Platform-as-a-Service (PAAS)?
What is Infrastructure-as-a-Service (IAAS)?
Standard Objects – Account, Contacts, Leads, Campaigns, Opportunities etc.,
Custom object Tabs
Visual force Tabs
Auto Number, Formula and Rollup summary
Rollup summary Operations
Sum(), Min(), Max() and Count
Lookup Vs. Master - Detail Relationship
Required, External Id, Default Value and Unique fields
Home Page, Tabs, Tab Home Pages, Detail Page, Side Bar, Apps, Record
Defining Page layouts
Field order changes
Adding custom buttons and links
Defining required and read only fields
Adding related list
To create and maintain record types for your organization.
Display different page layouts and picklist values based on record types.
Uses of Record Types
Defining Salesforce Data Validation
Creating Custom Validation Rules
Validation Vs. Trigger
Plan approvals using workflow
Use the approval wizard – standard vs. jump start
Create workflow approvals
Email Templates – Sending Single emails and Mass emails.
Types of Templates - HTML (Using Letter Head) , Custom HTML (without using letter head), Visual force Email Templates
Managing Personal Information
User Management Overview
Roles, Users, Profiles & Sharing
User Licenses Overview
Understanding Record Ownership and Access
Overview and different profiles
Managing the Users
Set Organization Wide Defaults (OWD)
After completion of the Salesforce (Admin) online training program, candidates will get a course completion certificate.