Salesforce Admin

Enrolled candidates:69

Course Description

Salesforce is a cloud-based CRM solution that provides service and enterprise application suite which offers data analytics, customer service, marketing automation, and app development. Salesforce CRM is a leading tool over the cloud platform. Salesforce CRM software helps in data analyzing and managing customers, clients and sales details in the business and marketing field. Salesforce Admin who works in the business market with stakeholders needs to find the existence of any drawbacks, giving the best solutions with the required processes and improving the functionality of the organization.

As the demand for salesforce is high in many companies at the global level, job opportunities for salesforce professionals are also huge in IT job market. The average salary of a Salesforce admin is $89,011 per year in the United States -

Salesforce Admin online training course is also for beginners who have no prior experience in the Salesforce domain. The course is well structured by industry experts with all concepts from scratch to prepare you for the salesforce admin certification exam. Beginners can easily learn the course and gain practical knowledge through practical sessions, assignments and real-time projects. Professionals who have some experience in salesforce may enhance technical skills by the advanced concepts included in the course. The Salesforce admin online course empowers you to configure, implement, manage sales and services using Salesforce CRM on the cloud platform

Course Schedule

Upcoming course schedule will be updated soon

Would you like to make your own schedule? Reschedule

Course Content

  • Why CRM? 

  • Introduction to Cloud Computing & 

  • Cloud Computing - Overview 

  • What is Software-as-a-Service (SAAS)? 

  • What is Platform-as-a-Service (PAAS)? 

  • What is Infrastructure-as-a-Service (IAAS)? 

  • Standard Objects – Account, Contacts, Leads, Campaigns, Opportunities etc., 

  •  Custom object Tabs

  • Web Tabs

  • Visual force Tabs

  • Limitations 

  • Field Creation and its Relationships a. Different Data types 

  • Text, Email, Number, Currency, URL, Text Area.

  • Storage Limitations 

  •  Auto Number, Formula and Rollup summary 

  •  Rollup summary Operations 

  •  Sum(), Min(), Max() and Count 

  • Lookup Vs. Master - Detail Relationship 

  • Limitations 

  • Required, External Id, Default Value and Unique fields 

Home Page, Tabs, Tab Home Pages, Detail Page, Side Bar, Apps, Record

  • Defining Page layouts 

  • Field order changes 

  • Adding custom buttons and links 

  • Defining required and read only fields 

  • Adding related list 

  • To create and maintain record types for your organization. 

  • Display different page layouts and picklist values based on record types.

  • Uses of Record Types

  • Controlling field/Dependent field? 

  • Making dependent pick list fields 

  • Defining Salesforce Data Validation 

  • Creating Custom Validation Rules 

  • Validation Vs. Trigger 

  • Set up workflow actions 
  • Plan approvals using workflow 

  • Use the approval wizard – standard vs. jump start 

  • Create workflow approvals 

  • Email Templates – Sending Single emails and Mass emails. 

  • Types of Templates - HTML (Using Letter Head) , Custom HTML (without using letter head), Visual force Email Templates 

  • Managing Personal Information

  • Password Reset

  • User Management Overview

  • Roles, Users, Profiles & Sharing 

  • Creating Users

  • User Licenses Overview

  • Understanding Record Ownership and Access

  • Role Hierarchy

  • Profiles

  • Overview and different profiles

  • User Permissions

  • Managing the Users 

  • Set Organization Wide Defaults (OWD) 

  • Object-level Security 

  • Field-level Security 

  • Record-level Security

  • Sharing Rules 


  • Installing an App

  • Uninstalling an Apps

  • Creating Namespace for your organization

Salesforce Admin Training FAQs


Salesforce is a powerful cloud computing technology that provides SaaS - Software as a Service and PaaS - Platform as a Service.  Salesforce is a cloud-based CRM solution that provides service and enterprise application suite which offers data analytics, customer service, marketing automation, and app development. From tech giants like Google and Facebook to your nearby call center, all of them use Salesforce services and products to solve their problems.

Salesforce started as Software as a Service (SaaS) CRM company. Salesforce now provides various software solutions and a platform for users and developers to develop and distribute custom software. is based on multi-tenant architecture. This means that multiple customers share common technology and all run on the latest release. That means the application or infrastructure upgrades happen automatically. This helps the organization focus on innovation rather than managing technology.

At Hachion Salesforce online training, we strive to provide you with the best. We have expertise over a lot of different courses and the team to provide you with the knowledge of the same. Many of our users have been placed with excellent pay packages and are extremely happy with us. We provide quality online training in three different modes: self-paced, mentor-based and instructor-led live interactive training. And we ensure 24/7 live support for all your queries. All of this comes with an affordable expense, we do not see why you should not join us today itself!

No worries. It might happen. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. And if required you can even attend that topic if any other live batches are available.

We offer three modes of online training for this course:

  • Self Placed
  • Live Interactive
  • mentorship

You can attend a free demo session at your convenient time by enrolling for that particular course demo class.

We are providing Salesforce online training, one-to-one training with the help of experts. Our learners and trainers are frequently coming from different countries like USA, India, UK, Australia, New Zealand, Canada, and UAE. To specify in cities London, Bangalore, California, New York, Pune, Mumbai, Chennai, New Delhi, San Francisco, New Jersey, Texas, Florida, Kolkata, Gurgaon, Berlin and Hyderabad among many.

We provide 100% job assistance to the Hachion students, once they complete the course. We also provide resume writing, mock interviews and resume marketing services as part of our job assistance program. 

Salesforce Admin Sample Resume

Salesforce Admin Certificate

After completion of the Salesforce (Admin) online training program, candidates will get a course completion certificate. 

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 Mentoring mode training N/A  
  • Trainer support will be provided in your flexible timings
  • Access for all the recorded videos before the training
  • No Time limit to complete the training
  • Exercises & project Work
  • Resume preparation assistance
  • Interview assistance
  • Resume marketing after completion of the training
  • Certification assistance
 Self-paced training N/A  
  • Access for all the recorded videos before the training
  • No Time limit to complete the training
  • Exerciese & Project Work
  • Certification Assistance
  • Resume Preparation Assistance
  • Resume Marketing After completion of the training
 Tech Support/Live Project